Website Disclosure

Legal and Regulatory information 

Paul Close Finance Solutions Limited is authorised and regulated by the Financial Conduct Authority, reference number 668755 

We are a credit broker and not a lender. Our work for limited companies, limited liability partnerships and unlimited liability partnerships consisting of four or more partners is outside of the scope of Financial Conduct Authority authorisation and regulation.  

We aim to find a competitive and suitable finance solution based on our understanding of your situation and needs from the panel of asset finance lenders that we work with. Other options may be available in the market.  

We do not charge a fee for our services. We will typically receive commission from the lenders, either as a fixed fee for the agreement or a fixed percentage of the amount you borrow.  

In the unlikely event that you have a complaint about our service, please contact us: 

  • In writing: 11 Rathfriland Rd, Hilltown, Co Down, N.Ireland, BT34 5TA  
  • By telephone: Paul Close 028 40631611 
  • Email: paul@pc-finance.co.uk 

We will acknowledge your complaint within five working days. We aim to resolve complaints within two weeks and to provide a final response to all complaints within four weeks. 

If you are not satisfied with our response to your complaint, you may be able to refer the matter to the Financial Ombudsman Service (FOS). This applies to consumers and most small businesses. Details of which businesses can use the service are available at https://sme.financial-ombudsman.org.uk/complain/can-help.   

You must contact FOS within six months of the date of our final response letter to you. 

They can be contacted in the following ways: 

  • Post: Financial Ombudsman Service, Exchange Tower, London, E14 9SR 
  • Telephone: 0300 123 9 123 
  • E-mail: complaint.info@financial-ombudsman.org.uk 
  • Website: financial-ombudsman.org.uk 

PERSONAL DATA 

Personal information which you provide to us may be used for business purposes including: 

  • To keep records of your needs and requirements. 
  • To prepare enquiries and applications you may request that we submit to finance companies 
  • For accounting and regulatory purposes. 
  • To keep you informed about our services. 

We may share information about you with credit reference agencies, finance companies and other businesses to help them make lending decisions and for fraud prevention.  

If you decide to arrange a finance agreement using our services, we will keep your data until ten years after the end of that contract. If you do not arrange a finance agreement using our services, we will keep your data until five years after your enquiry. 

Please contact us at paul@pc-finance.co.uk or 028 40631611  to cancel your consent for the processing of your personal data or to obtain more details about your rights to find out what personal data we hold about you, to have this corrected, restricted or deleted, or to complain about how we have handled your data.  

For more details, please see our Privacy Policy at https://www.pc-finance.co.uk/privacy-policy/ 

We are registered with the Information Commissioner for Data Protection: Registration Number ZA025351 

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